"The program doesn't work."
"No?"
"No."
"Oh."
"Well... why?"
"I don't know. What error did it give you?"
"Error?"
"Yes, error. I'm assuming that you know that it doesn't work because you got an error."
"Yeah."
"Well, what was it?"
"Um. It said 'Failure' or something."
"'Or something'?"
"Yeah."
"Well, then. Thanks for that exhaustive problem report. I'll get right on it."
Hi there! My name's GREG KNAUSS and I like to make things.
Some of those things are software (like Romantimatic), Web sites (like the Webby-nominated Metababy and The American People) and stories (for Web sites like Suck and Fray, print magazines like Worth and Macworld, and books like "Things I Learned About My Dad" and "Rainy Day Fun and Games for Toddler and Total Bastard").
My e-mail address is greg@eod.com. I'd love to hear from you!